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Ensuring Peace of Mind: Secure Transition to Multi-Tenant Cloud

Introduction In the fast-paced realm of technology, cloud computing stands as a beacon of innovation, offering enterprises unprecedented opportunities to streamline operations and drive growth. By leveraging on-demand services over the Internet, businesses can access a wealth of resources spanning infrastructure, software, and platforms with unmatched flexibility and scalability. However, amidst the myriad of benefits that cloud computing affords, there are a persistent threat and security vulnerabilities.  As cyber-attacks become increasingly sophisticated and prevalent, safeguarding sensitive data and applications in the cloud has become a paramount concern for organizations worldwide. In this context, understanding the nuances of multi-tenancy, which is a practice wherein cloud resources are shared among multiple organizations, becomes essential. While multi-tenancy enables cloud providers to optimize resource utilization and drive cost efficiencies, it also introduces unique se...
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How Government Agencies Are Modernizing Citizen Experiences With CIAM

More governments around the world are automating crucial procedures carried out by their citizens in recent years. Furthermore, governments have discovered that providing services through online portals provides a number of advantages for both sides. The pressure of adhering to data privacy standards and international security protocols, however, is a major impediment to the development and deployment of such government websites.


5 CIAM Capabilities Every Government Portal Should Introduce Today

Given the grave consequences of cyberattacks that target CIAM facilities, governments must move quickly to eliminate vulnerabilities. Broken authentication is one of the most prevalent issues that enterprises experience with their CIAM infrastructure.

As a result, detecting and controlling this risk is critical to the modernization of a CIAM system. As a result, upgrading to a CIAM solution necessitates the implementation of the following capabilities by CIAM developers:

  • Authentication journey customization: The authentication journey that every first-time or recurring user goes through is one of the most critical parts of a better user experience. Given how much work the user needs to put in to access the website or service, the authentication procedure must be as pleasant as feasible.

  • Ability to scale: The more services a government makes available on its website, the more users it will attract over time. The difficulty is that as the number of users grows fast, managing user access can become a huge challenge and possibly cause the system to crash. As a result, an ideal CIAM system should be capable of preventing server crashes while still ensuring session availability.

  • Empowering APIs: APIs are critical components of the CIAM infrastructure since they may perform a variety of purposes. Through third-party integrations, it creates a smooth user experience by bridging the gap between legacy and modern applications. However, while using API in CIAM is advantageous, it can also be troublesome in the long run because they are common targets for hacking and data loss.

  • Flexible deployment and use: Agencies benefit from CIAM solutions deployed in the cloud because they may reduce the time it takes to maintain the solution compared to older CIAM solutions. When a CIAM solution is deployed and used in the cloud, it can be used as an Identity-as-a-Service (IDaaS).

  • Automated IGA: Any process that needs to be automated will require the use of artificial intelligence and machine learning. As a result, a CIAM solution automates the administration of user access and identity governance using the same principles and techniques. This process can be automated, eliminating the need for a human administrator to do repetitive activities. AI and machine learning can assist agencies in managing and providing user access as well as handling and storing enormous volumes of data at the same time.

Conclusion:

Websites and applications created by government entities can benefit greatly from a CIAM solution. Government enterprises can personalize their portals for their residents in the same way that commercial companies utilize this technology to get to know their customers better. These agencies can better serve their citizens by improving the user experience of their online platforms.

Any government organization may engage with people more efficiently while also protecting their security by implementing a robust CIAM strategy. This whitepaper explains how countries throughout the world are using a contemporary CIAM platform to improve citizen experiences.

Modernizing Citizen Experiences With CIAM

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