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Showing posts from February, 2021

Stay One Step Ahead: Grab Your Copy of the Multi-Factor Authentication Buyer’s Guide!

Introduction In an era defined by the relentless evolution of cyber threats, businesses' security landscape has undergone a profound transformation. Data breaches, once regarded as sporadic and isolated incidents, have become a pervasive and ever-present danger, fueled in part by the inherent vulnerabilities of traditional authentication methods. At the heart of this vulnerability lies the reliance on passwords, which have proven to be an increasingly inadequate defense against sophisticated attacks. Despite efforts to promote password best practices, the prevalence of weak, easily guessable passwords remains a significant Achilles' heel for organizations of all sizes. Compounding this issue is the rapid advancement of hacking techniques, which can render even the most complex passwords susceptible to compromise in a matter of minutes. Faced with this escalating threat landscape, businesses must embrace a proactive approach to security that goes beyond traditional methods. Ente

Fundamentals of Privacy-Assured Marketing for Modern Businesses

  How to provide a customized experience in the longer term and stir loyalty There is far more to data protection and privacy than just keeping hackers away. It is about reassuring and convincing customers that the confidence they put in a product is realistic. Professionals working in the consumer products industry know that years of brand building can be quickly wiped out by off-putting or misleading brand interactions, and most importantly, the trust a consumer places in a company brand. So, how do companies secure consumer data without losing the experience of customers? The key challenges of privacy-assured marketing for modern companies , the best practices, and the major problems are categorized in this whitepaper. You'll be learning: A modern viewpoint on the privacy of data. The problems of data privacy and security link. For contemporary industry, a closer look at customer interactions. You will also learn how an all-inclusive approach is offered by the LoginRadius CIAM

Omnichannel customer experience to improve online shopping.

Today, shoppers want to shop seamlessly over multiple platforms, channels, and devices. After all, the more, the merrier. They could be in a physical shop, fall in love with a specific pair of shoes, but there is no right match available. To check out the same pair online, they'll take out their mobile. They press 'buy' if they find it. In comparison, shoppers may love something in the virtual store and before making the purchase, look around for the same item in the local store of the company. Yeah, that's the kind of omnichannel experience you're searching for with your shoppers. They want an integrated dimension that precisely twins any conceivable touchpoint. With LoginRadius, you get to center around your shoppers’ behavior and gain traction for your awesome products. More so, you get to predict all upcoming success metrics, pull in more money, and remain competitive. We respect the privacy of your shoppers. We have a carefully crafted set of features for authe

Why consumer brands need identity management now more than ever

At any point in the journey, consumers engage with brands through digital platforms. Brand loyalty and trust are often found among those companies that best understand their consumers and deliver personalized, engaging, and highly relevant experiences. Consumer Packaged Goods (CPG) companies and consumer brands looking to understand consumers better should create more cohesive omnichannel experiences, and enhance brand loyalty to unlock direct relationships with their consumers. Using the LoginRadius IdentityPlatform, CPG firms that act as a brand platform, can grab consumers’ interest and create deeper relations. Also, the LoginRadius Identity Platform provides a real-time identity solution designed to enable seamless and secure experiences in the consumer’s digitally connected world while providing brands with deep consumer insights. How LoginRadius can help you in improving the customer experience: Enterprise wide consumer provisioning 360 degree view of customer data Meet data comp

Bridge the gap in healthcare sector to improve patient experience

  Healthcare companies are responsible for shielding the most important data from the dark web: Safe Health Records (PHI). PHI raises the price of black market financial data by ten fold, making any healthcare company a highly tempting target for criminals, from solo practitioners to the national hospital network. Stolen health records are extremely profitable and have a longer shelf life relative to financial documents. This implies that the more IT is used to monitor the work of health practitioners, labs, and hospitals, the more confidential information is created. That's a big cause of increased abuses of healthcare. The LoginRadius identity solution pitches in. Our solution for CIAM is streamlined, stable, and scalable. Healthcare companies can easily access their data anywhere, be it in the cloud, on-premise, or a hybrid environment. We understand the seriousness of personal risks associated with a healthcare-related data breach. That’s why the LoginRadius Identity Platform r

Customer Experience in Banking and Finance Industries

  The sector is evolving by leaps and bounds as digital offerings from financial organizations become popular. The amount of data collected by financial companies is increasing, and so is the need to share it with clients, partners, and employees safely. Consumers already expect reliable services, seamless efficiency, and customer support to be offered by their online banking providers. If they are incompetent to fulfill the requirement, customers quickly turn their heads towards a better alternative. Financial businesses need to authenticate and protect the identity of any customer and retain their confidentiality. Therefore, a solution to customer identity and access management is important to cope with all the adverse conditions that the financial sector could face when collecting supercritical data. In the connected world, the LoginRadius identity platform allows financial organizations to do business securely. We are seamless, stable and compliant, whether deployed in the cloud, o

Learn how to use data for analysis for a better customer experience in entertainment industry

Websites were a novelty not too long ago. It was a luxury smartphone. They were science fiction voice assistants. Dozens of digital platforms have now become mainstream, and a strictly brick-and-mortar company is an unusual occurrence. To be effective, media businesses need to pay close attention to improving their audience's protection and the total digital and in-person experiences a customer has with a branch. If the customer experience does not make the grade, then it is simple for the viewer to swap. But if you can pull off a digital transition that makes it convenient and fun to be the subscribers for individuals, you would be bringing in more money and remaining competitive. You can deliver whatever your audience wants when you start with the LoginRadius Identity Platform. Ways you can leverage digital identity to make interactions with your customers more delightful: Reshape your viewer’s journey Mitigate cultural sensitivity Customize your interfaces Analytics and audience

Top 27 User Onboarding Tools: Highly Recommended for Businesses

  Customer Onboarding is an essential phase that includes the user's whole lifecycle. The best onboarding encounters allow users to arrive at their enchantment second rapidly; for long-term achievement, they even set up new users. Fundamentally, from the first interaction point through the post-buy stage, you need to make a smooth customer experience .  There are a few tools to help you make the offer more advantageous for consumers. You can locate the top 27 user onboarding tools for your SaaS endeavor in this list. Tool 1: AppCues Tool 2: DIY with JavaScript Tool 3: LoginRadius Single sign-on Tool 4: Intercom Tool 5: Mailjet Tool 6: Drip Tool 7: Customer.io Tool 8: Optimizely Tool 9: Omniconvert Tool 10: Google Optimize Tool 11: VWO Tool 12: Amplitude Tool 13: Mixpanel Tool 14: Feedier Tool 15: Qualaroo Tool 16: Wootric Tool 17: Typeform Tool 18: Hotjar Tool 19: FullStory Tool 20: Freshdesk Tool 21: Olark Tool 22: Helpscout Tool 23: LiveChat Tool 24: Zendesk Tool 25: Loom Tool 2

13 Tips for Leading and Managing Remote Teams

  Tips for Leading and Managing Remote Teams Educating representatives about the motivation behind remote working can assist them with understanding the significance of keeping a solid work-from-home culture. A significant challenge is to keep employees restrained and assist them with keeping up the consistency of their performance. It has been seen that the greater part of the dynamic and high-performing employees have had instances of low confidence and less commitment in the remote model.  Different difficulties that sluggish the results and affect remote working incorporate less eye to eye oversight, social separation, family tasks, and that's only the tip of the iceberg. Here are some remote working tips that can facilitate the pressure and difficulties of the work-from-home model for associations and their administration. Manage the circumstance with a proactive methodology  Turn out new approaches and cycles  Day by day video conferencing (morning and night synchronizing) 

How to Deliver the Perfect Consumer Support System for SaaS Companies

Ensuring that their customers can effectively exploit the resources and systems they offer is a key component of any SaaS organization. A successful Customer Service system is a crucial part of this. It is important to consider a few aspects before jumping into the numerous programs and facilities that make up a Customer Support system. For your organization, what does support mean? For every company, support is different. Ensure that you have spent time with internal stakeholders to understand what your organization’s performance means and then guide your understanding-based customer support. Who are you supporting? You c a n adapt your programs, teams, and processes to these people by knowing the types of customers who would interact with your support team. Try setting up customer profiles for all main stakeholders who can collaborate and refine them over time with your Consumer Support team. How to assess your Consumer Support Performance There are three things to bear in mind when

What is IAM?

  Identity and Access Management (IAM) is a core discipline for any enterprise IT, as it is inseparably linked to the security and sustainability of companies. It is crucial to ensure that data remains secure as more and more companies electronically store their confidential data. "Users," "roles," "access" might be some of the terms you have heard concerning identity and access management. So, let's break it down. Identity :Identity means how you, often via social login, work email address, or personal email ID, are portrayed and digitally captured online. Access : Access refers to deciding that, at the right time, the right user can safely access the right resource within a network. This is majorly what an ideal identity and access management strive to provide. What Is Identity and Access Management in Cybersecurity Cybersecurity Identity and Access Management applies to the security architecture and disciplines for digital identity management. It go

Identity Management in Cloud Computing

Identity management in cloud computing is the subsequent step of identity and access management (IAM) solutions. It is, however, far more than just a basic single sign-on (SSO) solution for web apps. This next generation IAM approach is a holistic transition to the cloud by the identity provider. This unique service, known as Directory-as-a-Service (DaaS), is an advanced variant of conventional and on-site solutions, including the Lightweight Directory Access Protocol (LDAP) and Microsoft Active Directory Protocol (AD). A Modern Cloud Identity Management Solution Features The following are a few advantages of identity management in cloud computing: Consistent access control interface: Applicable to all cloud platform applications, a clean and single access control interface is supported by Cloud IAM solutions. Superior security levels: We can easily identify enhanced protection levels for crucial applications if appropriate. Businesses access resources at diverse levels: Businesses