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Ensuring Peace of Mind: Secure Transition to Multi-Tenant Cloud

Introduction In the fast-paced realm of technology, cloud computing stands as a beacon of innovation, offering enterprises unprecedented opportunities to streamline operations and drive growth. By leveraging on-demand services over the Internet, businesses can access a wealth of resources spanning infrastructure, software, and platforms with unmatched flexibility and scalability. However, amidst the myriad of benefits that cloud computing affords, there are a persistent threat and security vulnerabilities.  As cyber-attacks become increasingly sophisticated and prevalent, safeguarding sensitive data and applications in the cloud has become a paramount concern for organizations worldwide. In this context, understanding the nuances of multi-tenancy, which is a practice wherein cloud resources are shared among multiple organizations, becomes essential. While multi-tenancy enables cloud providers to optimize resource utilization and drive cost efficiencies, it also introduces unique se...
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Deliver Exceptional Omnichannel Customer Experience

Nowadays companies are putting heavily in omnichannel customer experiences of late. But why are they doing so? 


Today, clients expect a consistent and seamless interaction across significant communication touchpoints. 


Making separate web, mobile, and web-based media experiences are not viable at this point. Today, organizations are integrating marketing, support, and sales channels as a feature of one major omnichannel experience instead. 


But then, at that point, pulling this off can be very costly. 


Firstly, brands need to comprehend what omnichannel customer experience is, how it should function, and why companies are investing in them., and why organizations are putting resources into them.





Defining the Omnichannel Customer Experience

An omnichannel customer experience is a multifold way to deal with advertising, selling, & supporting customers over different marketing touchpoints. 


This means a customer could be shopping from his/her desktop, mobile phone, or offline store and still enjoy a consistent buying experience. 


Let's clarify this further. 


This is what the journey of a customer will look like in the omnichannel world when he wishes to purchase a smart TV. 


  • The customer will look for the best smart TV on the web, contrast highlights and various brands, and read surveys. 


  • When the TV is shortlisted, the customer will visit the brand's site to comprehend its particulars better. 


  • On the off chance that need be, the customer may consider visiting its offline store to evaluate its features face to face. 


  • The customer will likewise request accessible in-store offers. 


  • If not satisfied, the customer will return to the website and buy the smart TV. 


  • The customer may leave reviews and proposals for different buyers on the web. 


  • Then, the customer may likewise think about purchasing different accessories from a similar brand. 


This is the way customers associate with brands today. They wouldn't fret going full scale. Customers approve of wandering both on the online and offline, earlier, during, and post their buy venture.


With LoginRadius' cloud-based customer identity and access management solution, businesses can meet the need of modern customers in a way that is highly scalable, fast, and flexible. 


To know the insights of Omnichannel customer experience, this infographic describes the customer experience journey in an omnichannel world.


Originally Published: Omnichannel Customer Experience by LoginRadius
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